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A warm welcome to our new friend @Kkrebs! Hope you're doing great! 
Congrats for the new tracker you'll be receiving. I'd like to know if your Internet connection is working properly since your data will not sync if you don't have Internet connection.
Keep me posted!
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hey there @Kkrebs thanks for the update! So glad to know everything is working as it should now! I'd like to invite you to our Discussions board which is the perfect place to make new friends and share your interests here at Fitbit.
Have a great day! 
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