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Using the phone app without fitbit

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‎05-17-2016 07:35

‎05-17-2016 07:35

I will be getting a fitbit on friday but in the meantime im using the app on my iphone and its not counting my steps what do i do
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3 REPLIES 3

‎05-18-2016 07:04 - last edited on ‎11-19-2025 09:30 by Fitbit Moderator

‎05-18-2016 07:04 - last edited on ‎11-19-2025 09:30 by Fitbit Moderator

A warm welcome to our new friend @Kkrebs! Hope you're doing great! Robot HappyCongrats for the new tracker you'll be receiving. I'd like to know if your Internet connection is working properly since your data will not sync if you don't have Internet connection.

Keep me posted! Robot Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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‎05-18-2016 07:05

In response to MeylinP

‎05-18-2016 07:05

Thank you
I actualy got it working i got a new phone and did not set it up right lol
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‎05-19-2016 04:14 - last edited on ‎11-19-2025 09:30 by Fitbit Moderator

In response to Kkrebs

‎05-19-2016 04:14 - last edited on ‎11-19-2025 09:30 by Fitbit Moderator

Hey there @Kkrebs thanks for the update! Robot HappySo glad to know everything is working as it should now! I'd like to invite you to our Discussions board which is the perfect place to make new friends and share your interests here at Fitbit.

Have a great day! Smiley Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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