10-29-2019 13:37
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10-29-2019 13:37
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When setting cycle on fit bit and starting stop watch press to cancel app comes up 9 times out of 10 and doesn’t produce map
Answered! Go to the Best Answer.

Accepted Solutions
10-30-2019 08:58
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SunsetRunner
10-30-2019 08:58
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Hello and welcome to the Fitbit Community @Jbox
I’m happy you came to the community with your question. I need a bit of clarification on the type of Fitbit you have. But it seems more of an Fitbit App issue since you mentioned the GPS map doesn’t come up after your cycling exercise. I would suggest force stopping your app to see it this solves your issue.
Heres how:
log out of your Fitbit App
force shut your Fitbit app by swiping it up
Now shut down your iOS device completely and wait 1-2 mins then restart your iOS device
log back into your Fitbit app as you normally would with your email address and password
now try to sync your device
😃 Please let me know if this resolves your issue
10-30-2019 08:58
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SunsetRunner
10-30-2019 08:58
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Hello and welcome to the Fitbit Community @Jbox
I’m happy you came to the community with your question. I need a bit of clarification on the type of Fitbit you have. But it seems more of an Fitbit App issue since you mentioned the GPS map doesn’t come up after your cycling exercise. I would suggest force stopping your app to see it this solves your issue.
Heres how:
log out of your Fitbit App
force shut your Fitbit app by swiping it up
Now shut down your iOS device completely and wait 1-2 mins then restart your iOS device
log back into your Fitbit app as you normally would with your email address and password
now try to sync your device
😃 Please let me know if this resolves your issue
10-31-2019 14:28
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SunsetRunner
10-31-2019 14:28
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Hello again @Jbox
I wanted to check in with you to see if your still having an issue with your gps map or has my suggestions helped resolve your issue. If this did indeed resolve your issue could you please tap the “choose as best answer” box under my post that provided you with the suggestion? It really helps others who come to this Community looking the find answers to questions similar to your own. I’d really appreciate it! 😃

10-31-2019 16:59
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10-31-2019 16:59
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Sent from my iPhone
11-03-2019 13:18
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11-03-2019 13:18
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Thanks followed your instructions seems to be working 👍 magic thanks a lot
11-03-2019 13:24
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SunsetRunner
11-03-2019 13:24
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You are so very welcome @Jbox! I’m happy I could help and Happy Stepping! 😃
