Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit 2

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

When setting cycle on fit bit and starting stop watch press to cancel app comes up 9 times out of 10 and doesn’t produce map 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Hello and welcome to the Fitbit Community @Jbox 

I’m happy you came to the community with your question. I need a bit of clarification on the type of Fitbit you have. But it seems more of an Fitbit App issue since you mentioned the GPS map doesn’t come up after your cycling exercise. I would suggest force stopping your app to see it this solves your issue.

Heres how:

log out of your Fitbit App

force shut your Fitbit app by swiping it up

Now shut down your iOS device completely and wait 1-2 mins then restart your iOS device 

log back into your Fitbit app as you normally would with your email address and password 

now try to sync your device 

😃 Please let me know if this resolves your issue 

 

View best answer in original post

Best Answer
5 REPLIES 5

Hello and welcome to the Fitbit Community @Jbox 

I’m happy you came to the community with your question. I need a bit of clarification on the type of Fitbit you have. But it seems more of an Fitbit App issue since you mentioned the GPS map doesn’t come up after your cycling exercise. I would suggest force stopping your app to see it this solves your issue.

Heres how:

log out of your Fitbit App

force shut your Fitbit app by swiping it up

Now shut down your iOS device completely and wait 1-2 mins then restart your iOS device 

log back into your Fitbit app as you normally would with your email address and password 

now try to sync your device 

😃 Please let me know if this resolves your issue 

 

Best Answer

Hello again @Jbox 

I wanted to check in with you to see if your still having an issue with your gps map or has my suggestions helped resolve your issue. If this did indeed resolve your issue could you please tap the “choose as best answer” box under my post that provided you with the suggestion? It really helps others who come to this Community looking the find answers to questions similar to your own. I’d really appreciate it! 😃

Best Answer
0 Votes
Sorry haven’t had a chance to try your suggestion but I’ll let u know outcome when I do

Sent from my iPhone
Best Answer

Thanks followed your instructions seems to be working 👍 magic thanks a lot 

Best Answer

You are so very welcome @Jbox! I’m happy I could help and Happy Stepping! 😃

Best Answer