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Fitbit Alta keeps syncing continutally

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‎02-24-2017 12:09

‎02-24-2017 12:09

My fitbit alta is syncing continually however in my fitbit app on my Iphone6(The little cycle icon keeps running)  However, when I log in online to see my steps it doesn't have the updated info? 

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‎02-25-2017 04:54

‎02-25-2017 04:54

Hi, @debo75, it so nds like it is trying to sync, but hasn't actually synced.

 

I would suggest working through these sync troubleshooting steps and see if that gets you going again.

Sense, Charge 5, Inspire 2; iOS and Android

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