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Fitbit App Crash version 2.41.1

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‎10-26-2017 23:32

‎10-26-2017 23:32

Fitbit App crashes whenever i got back to feed. I am using ios 11.0.3. tried reinstalling the app and the restarting the phone as well. Also tried turning off bluetooth and after opening the app i turn on the bluetooth, still the issue occurs. Also, did force stop of fitbit and start again. The problem still didnt get fixed yet though. Please fix this issue as it is very frustrating, 

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3 REPLIES 3

‎10-27-2017 09:43

‎10-27-2017 09:43

When using IOS (11.3)  on  iPhone 6, ofter, several timesaver week, app closes and have to reopen to continue, at least once per weekI have to log in again

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‎10-28-2017 07:18

In response to macbear

‎10-28-2017 07:18

Hello @surajkonwar have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you around too @macbear Smiley Happy

 

Thanks for letting me know about this issue. Our engineers are aware of the problem and are working to resolve it as quickly as possible. 

I'm sorry for any inconvenience this situation caused. I appreciate your patience and look forward to getting you back on track. If there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎01-24-2018 18:11 - edited ‎01-24-2018 18:15

‎01-24-2018 18:11 - edited ‎01-24-2018 18:15

@surajkonwar: my Fitbit app, version 2.44.2, crashes whenever I enable the Bluetooth radio on my fifth-generation Apple iPod Touch on iOS 9.3.5 to synchronize with my Fitbit Blaze. Afterward, it will work and synchronize, though; it's just annoying.

 

Any update on this matter, @MarcoGFitbit?

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