Fitbit App iOS not showing exercise activity

[PrashanthN]

So I recently got an iPhone and have the latest Fitbit app on it with all the updates. The new app adds a fresh dashboard look, while on android I had the option to switch back to old look, I'm not able to do so in iOS. Why I want the old look is because the app no longer shows the physical activity for any of the days. I just did a 4 mile walk /run/jog, and the dashboard doesn't have the exercise tab at all. Please help. The app supposed to track any activity we do for a minimum of 15mns. No exercise activity showing even for older days at all

[RobertoME · Accepted solution]

Hi there @PrashanthN, welcome aboard to our Community. Note that the change of look on iOS is now permanent, reason why you are not able to go back to the old look. It eventually will happen with the Android app.

Down to your question, this information still is available on your iOS app. You can find now individually this data by going to the Exercise Tile. Here you will have available all your exercise history.

If you are not able to see this tile, as an additional is possible is hidden. So in order to arrange your tiles, press the Edit option on the right upper corner of the screen.

Hope this helps and let me know if you have more questions.

[Ginaengel]

That is the problem it is not showing there at track exercize 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Ginaengel, have a warm welcome to the Fitbit Community. 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment I will appreciate if you can reply to us with more details about your issue and some screenshots that will help us check this further. 

Thanks for your patience and understanding, we'll be waiting to hear from you.