Fitbit App "No Longer Available" error message???

[cp9102]

Trying to update my Fitbit app on my iphone and i'm getting an error pop-up saying "item no longer available"  Why is this happening?

[Reptle]

Just a quick note that I just received this error message.

I'm running iOS 12, and there is a 12.0.1 update.  did not run the update though. 

Fix:

I simply launched the Fitbit App, requesting me to relog in.

Once I logged in, I was able to go back to the App Store and run the latest Fitbit app without getting the error this time.

Hope this helps

[Dawnieheather78]

I just did the latest Fitbit App Update today and now if I click the App it blanks out my screen and cannot be opened. Please fix, Can't load App to get to Stats, to Synch, or Take Part in the Challenges I'm currently in. The App Update Must have a Bug. I restarted my Phone and Still Doesn't Launch the App.

Please Help!!

[Watchy]

I can’t update my Fitbit app . Keeps saying This item not available. Plz  Help 

Moderator edit: updated subject for clarity

[Thaney35]

I cannot find the app in App Store. When I try to update the app it says no longer available.

Moderator edit: subject for clarity

[Denank]

This exact thing just happened to me. Fitbit app was working perfectly until I updated minutes ago and now it won’t open. Tried restarting phone and forced synch with my Ionic and still nothing. This needs to be fixed!!!

[WendyB]

Welcome to the forums!

I see it in itunes

https://itunes.apple.com/us/app/fitbit/id462638897?mt=8

I also see it on my Android phone.

Shut your phone down for a minute and then go back in and try again

Hope to see you around!

[kglawyer]

Installed the version 2.81 update this morning. Now the app crashes when I try to open. Restarting the app and the iPhone has not fixed the problem.

[kglawyer]

Have since installed version 2.81.1 and the app is loading now.

[Denank]

I also just downloaded the 2.81.1 and the app is now working.

[Joanzie]

Yes...I couldn’t update Fitbit app due to the same issue (?!!)

[cp9102]

I'm having the same problem.  ios 11.4.1.

[ninayenifer]

When i talked to customer service, they had me log out of iTunes and log in again. Somehow, that worked. 

[SunsetRunner]

Upgraded Iphone 7 to IoS 12.0.1 on Sunday 14 Oct 2018 and everything seemed fine until today when the IoS app will not open. When you tap it the splash screen appears then it shuts down.

I tried rebooting the iphone and toggling the Bluetooth connection but neither works. The odd thing is that the phone is still syncing with my Ionic. Just can't use the app on the phone.

[Jhawk80]

Welcome to Fitbit! Mine hasn’t worked since update either!

[SunsetRunner]

Mine worked for almost three whole days - stopped working a few hours ago. Tried the stop and start of Iphone and of Bluetooth but noticed it was syncing!

Have been onto the web dashboard and my account still reports that Iphone is syncing!

Contemplating my next move but currently think it's something between the app and the latest IoS operating system that's gone awry.

Troy

I'd Rather be Surfing the Ocean.

[Grtorres1970]

I logged off of iTunes twice and still getting the same error.

[Jackalope357]

I am getting this message "This item no longer available.". I am using an iPhone 6. The version I am running is "12.0.1(16A404)".

[CJayNine]

I too signed out and signed back into iTunes. It did not work. 

[SunsetRunner]

Ok Issue has resolved with latest App (ver 2.81.1) update. I only just realised an App update was released yesterday.