Fitbit App sleep map not updating

[SloMoFred]

My FitBit Charge 6 (and my old Versa 2) doesn't pick up my initial sleep when I sync it with the FitBit app (v 4.52) on my iPhone 13 Pro (iOS 26.0.1).  After syncing, I have to manually update my sleep temporal range.  That has been happening since I started using a FitBit in 2019 so that is my "normal".  Since 10/7/25, the sleep map on the app will not update after my manual update of the sleep range.  Closing and reopening the app doesn't help.  Deleting and reinstalling the app and rebooting both my FitBit and my iPhone doesn't help.  See the attached pix.

10/7/25 - only gives awake, restless, and asleep

10/8/25 - only gives start and stop, no map at all

10/9/25 - sleep started at 11:40pm, map starts at 12:22am

10/10/25 - sleep started at 11:30pm, map starts at 5:36am

10/11/25 - sleep started at 12:33am, map starts at 12:53am

10/12/25 - sleep started at 2:26am, map starts at 3:54am

I track information from the map so I need it to work correctly.  Thanks.

Moderator edit: clarified subject.

[SloMoFred]

This is still happening.  Attached are the screen shots for 10/13 and 10/14.

10/13/25 - sleep started at 11:30pm, map starts at 2:24am

10/14/25 - sleep started at 12:14am, map starts at 2:31am

[cstrick1957]

Same issue for the last three weeks.  I’m am probably looking for a different brand.  Google doesn’t seem to care. 

[SloMoFred]

The old FitBit webpage used to work great.  Never a problem.  Ever since they got rid of the webpage in favor of a phone app, there's been all kinds of problems.  I guess you can treat your customers this way if you have billions of them.

[SloMoFred]

The map worked yesterday (10/15/25) but is back to not working again today.

Sleep started at 12:52am, map started at 2:16am.

[Seniorrookie]

I have the same issue. I manually update start times but the sleep timeline doesn’t update anymore. I have tried to delete and re-create the whole entry but it just makes things worse and creates an unintelligible timeline. It started about three weeks ago. The frustrating thing is that it detects naps start times fine but when it comes to sleep it doesn’t. Well at least I can use my Fitbit to tell time.

[SloMoFred]

Still happening.  No response from Google/FitBit.  Only responses are from two people having the same problem.

Last night's sleep started at 12:47pm and the map started 3:36am.

[SloMoFred]

Still happening.  No response from Google/FitBit.  Only responses are from two people having the same problem.

Last night's sleep started at 1:32am and the map started at 6:47am.

[SloMoFred]

Still happening.  No response from Google/FitBit.  Only responses are from two people having the same problem.

Last night's sleep started at 12:21am and the map started at 12:44am.

[SloMoFred]

Day 12 and still happening.  No response from Google/FitBit.  Only responses are from two people having the same problem.

Last night's sleep started at 12:06am and the map started at 12:53am.

[SloMoFred]

Day 13 and still happening except today, the map was missing the starting AND ending data.  No response from Google/FitBit.  Only responses are from two people having the same problem.

Last night's sleep started at 10:54pm and the map started at 11:38pm.  Last night's sleep ended at 9:54am and the map ended at 5:39am.

[SloMoFred]

Day 14 and still happening.  No response from Google/FitBit.  Only responses are from two people having the same problem.

Last night's sleep started at 11:23pm and the map started at 1:06am.

[SloMoFred]

Day 15 and still happening.  No response from Google/FitBit.  Only responses are from two people having the same problem.

Last night's sleep started at 12:13am and the map started at 1:32am.

[SloMoFred]

Day 18 and still happening.  No response from Google/FitBit.  Only responses are from two people having the same problem.

10/25/25 sleep started at 12:52am and the map started at 3:18am.

10/26/25 sleep started at 12:10am and the map started at 2:24am.

10/27/25 sleep started at 1:17am and the map started at 3:28am.

[SloMoFred]

Day 20 and still happening.  No response from Google/FitBit.  Only responses are from two people having the same problem.

10/28/25 sleep started at 11:21pm and the map started at 5:43am.
10/29/25 sleep started at 12:14am and the map started at 1:11am.

[SloMoFred]

Day 21, still happening.  No response from Google/FitBit.  Only responses are from two people having the same problem.

10/30/25 sleep started at 11:12pm and the map started at 4:51am.

[SloMoFred]

Day 22, still happening.  No response from Google/FitBit.  Only responses are from two people having the same problem.

10/31/25 sleep started at 10:43pm and the map started at 6:14am.

[Seniorrookie]

Same here. Overall still happening but it worked twice for me this week. I had to be extremely exhausted and fall asleep immediately like being knocked out.

Editing my sleep start time still doesn’t update the time line though.

The frustrating thing is everything was working great for me before about June then it was one problem after another.

[Data25]

I have noticed the exact same problem.

[SloMoFred]

Day 25, still happening.  No response from Google/FitBit.  Only responses are from three people having the same problem.

11/3/25 sleep started at 12:31am and the map started at 2:50am.