Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Blaze is not able to set up.

Replies are disabled for this topic. Start a new one or visit our Help Center.

new fitbit blaze.  deleted my surge from iphone.  went to set up new device.  selected blaze and followed instructions.  says found device at top of screen.  says syncing at bottom but never does sync.  left it on syncing for 3 hours.

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
1 REPLY 1

Hello @lou987, thanks for joining us, it's great to have you on board! Smiley Happy

 

If your Fitbit Blaze is not able to set up, please restart your tracker by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. Then, restart your phone and open the Fitbit app again and try to set up your tracker. 

 

To set up your tracker as a new device:

  1. Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
  2. Choose your tracker and follow the onscreen instructions to continue
  3. When the app asks you to replace your current tracker, please replace it and continue with the process.

Additionally, please make sure there are no other Bluetooth devices around and that your Blaze is fully charged or at least at 50% charged. 

 

I hope this can be helpful, give it a try and let me know if you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes