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Fitbit not syncing with Walkadoo

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‎04-14-2017 08:27

‎04-14-2017 08:27

My fitbit is not syncing with Walkadoo.  I updated to the latest iOS on Tuesday and now it doesn't work.  It syncs to Fitbit.com but won't sync up my steps now.  Anyone else having the same issue?

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‎04-15-2017 05:46

‎04-15-2017 05:46

Hello @ewang1104, thanks for joining us, it's great to have you on board! Smiley Happy

 

If your your Walkadoo and Fitbit accounts are not syncing correctly, please try to reset the link between the app by following these steps:

 

  1. Go to the Applications settings on the Fitbit website and locate Walkadoo.
  2. Click on Revoke Access.
  3. Go to the Walkadoo step tracker page and click on the Fitbit icon
  4. Follow the onscreen instructions for logging into your Fitbit account and authorizing Walkadoo.

I hope this can be helpful, give it a try and keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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