Fitbit Blaze not syncing with my phone.

[Ravenassad]

Hi

I am new to this Fitbit thing, I have a Fitbit Blaze and for some reason it dose not stay connected to my iPhone.

Any ideas??

thanks

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Ravenassad, have a warm welcome to the Fitbit Community, it's great to have you on board. 

Thanks for bringing this to my attention. Tell me, are you not able to see the Blaze on the Bluetooth settings of your phone or is your tracker not syncing when you open the Fitbit app. If it's the first, please take in consideration that your tracker will only appear as connected when you have Bluetooth on and you have already enabled All-day Sync or Notifications. 

If your tracker is not syncing with your account, please restart it by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. Then, turn off the Bluetooth on your phone for 15 seconds and turn it back on and try to sync your tracker again. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else.