Fitbit Charge 3 does not synck to the App.

[iPrayank]

Since 2 days my fitbit charge 3 is not able to synck with the fitbit app.

It says device not found.

I tried reconnecting fitbit (it took 30min to connect at first & still dint work)

I tried restarting my phone.

I tried restarting my app.

I tried switching Bluetooth off & on.

It's still not connecting.

Help .!

[Rich_Laue]

Hello @iPrayank would you be able to include the phone model that you are having problems with? 

[iPrayank]

Phone Model: iPhone X 2018 model , IOS 12.3.1

Fitbit Charge 3 purchased in April 2019.

Fitbit App version: 3.2

Fitbit Charge 3 Version: 28.20001.63.5

[Rich_Laue]

I notice that apple isn't signing 12.3. 1 but really I know nothing about iOS. 

Why won't my Fitbit device sync?

Try these troubleshooting steps if your device is not syncing.

[iPrayank]

I tried all the steps through the link you referred me to.

still not connecting.

Is it possible that there is something wrong with Fitbit Charge 3 itself ?