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Fitbit Charge HR Set Up

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‎08-08-2016 17:33

‎08-08-2016 17:33

I just bought a used fitbit from ebay and cannot set it up with the app. I keep getting error request 400: bad request. I tried logging out of the app and then back in. It still didnt work. Please help!
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‎08-08-2016 20:06

‎08-08-2016 20:06

1. Log out.
2. Kill/quit the app.
3. Open the app. It should ask you to log in. If it doesn't, you haven't been logged out.
4. Make sure your tracker is close to your mobile.
5. Perform factory reset of the tracker (not just restart).
6. Log in to the app and pair/link your tracker as usual.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎08-09-2016 07:45

In response to Marrrmaduke

‎08-09-2016 07:45

It's nice to see you around the Community @Jrkennedy1359, welcome aboard Smiley Very Happy! Please follow what my friend @DerrickFitbit has suggested here, I'm pretty sure that will do the trick for you!

 

Thanks for your help my friend @Marrrmaduke! 

 

Have a great day! 

Maria | Community Moderator, Fitbit


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