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Fitbit Charge HR Won't completely Sync

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My Fitbit charge HR begins to sync, gets halfway through, then stops syncing. I've turned off blue tooth, rebooted my phone.
Any other suggestions?
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89 REPLIES 89

My Fitbit Blaze won't sync. I can't get to the correct screen. Pls help 

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Uninstalling and reinstalling the app in iOS worked. 

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I was having the partial sync issue and I just completely closed out the Fitbit app on my Iphone and then logged back in and it fixed it.  

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I had the partial sync issue.  I just closed out the FitBit app on my I phone and then logged back in and it fixed it

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Thank you! I unpaired my Charge 2, turned my cell phone off, rebooted my wireless, turned my phone back on, paired my Charge 2 as a new device and it worked!

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That didn't work.   

Sent from Yahoo Mail on Android
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Same issue happened to me when I tried to sync it after few days of use without syncing, I left the app syncing and didn't allow the phone to sleep during the process , it took well over 10 min but it worked in the end.

 

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Hello @adamraygrayman, have a warm welcome to the  Fitbit Community, I really appreciate you have taken the time to join the conversation and let me know your issue has been resolved. I'm very glad. Smiley Happy

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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I am basically having the same problem...wearing a very expensive pedometer as the other stuff that syncs on my phone in the app does not show up on my tracker...none of my messages come thru..sleep and heart rate and mls of water also do not show up on the tracker..this was a christmas gift from my son but Im not really sure about it... I also recharging every 2-3 days ...on the box it states that the charge lasts for a week so I dont know where that came from cos that certainly is not how Im finding it...am going to try and get some one from Tech to help me out ...if not Im afraid it will be returned..

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I am basically having the same problem...wearing a very expensive pedometer as the other stuff that syncs on my phone in the app does not show up on my tracker at all...none of my messages come thru..sleep and heart rate and mls of water also do not show up on the tracker..this was a christmas gift from my son but Im not really sure about it... I also recharging every 2-3 days ...on the box it states that the charge lasts for a week so I dont know where that came from cos that certainly is not how Im finding it...am going to try and get some one from Tech to help me out ...if not Im afraid it will be returned..

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