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Fitbit Charge HR graph halfway updating. iOS 10, 2.27 (587)

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‎09-18-2016 12:54

‎09-18-2016 12:54

Has not worked since updating to ios10. This is ridiculous, everything syncs but my HR. I've tried everything imaginable to troubleshoot as well. Why was Fitbit the last of all my apps to even receive an update after ios10? Still doesn't work properly, you would think after such a big release that a company such as this would be a little better on their game.

<a href='http://i.imgur.com/9hl4ZOC' title=''><img src='http://i.imgur.com/9hl4ZOC.jpg' alt='' title='Hosted by imgur.com' /></a>

http://i.imgur.com/9hl4ZOC.jpg
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‎09-24-2016 05:53

‎09-24-2016 05:53

@nbraunstein It's great to see you in the Community! Seems odd that your Fitbit app is not working properly after updating your iOS. I wasn't able to view the images you sent. Please re-send the image as a screenshot you sent one more time attached in the post without copying the link since I'm unable to open links.

 

The image of the page that doesn't work on your app will help me to determine the cause of the issue and I'll be able to assist you accordingly.

 

Looking forward to your response my friend! Smiley Happy

JuanJo | Community Moderator

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