help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Charge HR

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-13-2016 14:10

‎03-13-2016 14:10

My Fitbit has been acting up lately. When I am working out it will buzz and start a timer but end about a minute later, it does that over and over through out my entire work out. My Fitbit also dies with in a matter of hours and the screen is always on. Sometimes it gets stuck on the clock so I can't see anything else. When I tried to reset it it froze for more than an hour. If anyone knows how to fit this it would be much appreciated. Thank you
Best Answer
0 Votes
1 REPLY 1

‎03-24-2016 07:05

‎03-24-2016 07:05

A warm welcome to our new friend @Bitfit18! Hope you're doing great! Man WinkThis is a strange behavior on your tracker, I'd like to know if you restarted it by following the steps provided in this post? Also, please know that there're a number of variables that may factor into battery life, as your tracker's battery life will be determined by your settings and interaction with it. Variables to consider include: 

 

- The number of silent alarms you have set
- How many call notifications you receive
- How often you tap the device or press the button to check your daily stats
- All-day or frequent syncing

 

To maximize the battery life on your device, you can disable these more power hungry features from time-to-time. In addition to taking note of the above, please try these troubleshooting tips to help determine the source of the charging issue. Finally, please try charging your tracker full, and then letting it die before charging again. This troubleshoot takes a few days before you see any effect on battery life.

 

I really hope this helps, let me know the outcome! Man Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

Best Answer
0 Votes