09-19-2019 23:46
09-19-2019 23:46
My Fitbit charge 2 will not pair with my iPhone,
I have it paired with my iPad , it syncs and updates no problem.
try, and try again to pair with my phone and it won’t.
Updated app
updated fitbit.... via ipad
updated phone
restarted phone
re installed app
still no joy
My phone pairs with all my other Bluetooth devices without any issues.
Any suggestions please ?
Answered! Go to the Best Answer.
09-20-2019 17:24
09-20-2019 17:24
Hello @cleedubber
There are two things I would suggest doing...here’s the first one:
If that doesn’t work I would restart your Fitbit Charge 2 (you will not lose any data doing this) Here’s how to Restart your Charge 2:
😃 Please let me know if this resolves your syncing issue.
09-20-2019 17:24
09-20-2019 17:24
Hello @cleedubber
There are two things I would suggest doing...here’s the first one:
If that doesn’t work I would restart your Fitbit Charge 2 (you will not lose any data doing this) Here’s how to Restart your Charge 2:
😃 Please let me know if this resolves your syncing issue.
09-20-2019 23:51
09-20-2019 23:51
Hi megabite
many thanks
I’d tried all the previous things, but was unaware of being able to restart the fitbit.....this did the trick
thank you for your advice 😊
cleedubber
09-21-2019 07:39
09-21-2019 07:39
You are quite welcome @cleedubber and thrilled you are back up and running. Happy Stepping!