help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit One not syncing with iPhone 6+ after 2.77 update

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-23-2018 05:45 - last edited on ‎08-28-2018 10:11 by Moderator Alum

‎08-23-2018 05:45 - last edited on ‎08-28-2018 10:11 by Moderator Alum

I've tried logging out, shutting off my iphone (btw the fitbit will not sync with my ipad or online either). Nothing works.  Last time it sync'd was monday nite.

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-23-2018 06:04

‎08-23-2018 06:04

Having tried restarting your phone without any luck, I would try restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

View best answer in original post

Best Answer
3 REPLIES 3

‎08-23-2018 06:04

‎08-23-2018 06:04

Having tried restarting your phone without any luck, I would try restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

Best Answer

‎08-23-2018 06:52

In response to SteveH

‎08-23-2018 06:52

That did the trick, thank you so much!!!! 

Best Answer

‎08-28-2018 11:33

In response to smilin56

‎08-28-2018 11:33

Hello @smilin56, thanks for joining the Fitbit Community, it's great to have you on board. It's great to see you too @SteveH, thanks for all your help. Smiley Happy

 

@smilin56, I appreciate you have come back and let us know that after restarting your Fitbit One your issue got resolved, I'm very glad. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes