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Fitbit One not syncing with iPhone

ANSWERED
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‎01-30-2017 20:11

‎01-30-2017 20:11

My device One is no more syncing with my phone, for past 2 days now. I tried uninstalling and installing the app again, no use. I removed the device and trying to add it back on, now it is not even able to search for the device. What do I have to do now? 

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Accepted Solutions

‎01-31-2017 01:30

‎01-31-2017 01:30

Try restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give it a few tries as it doesn't always work.

 

If that doesn't fix it then there are some more suggestions here:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

View best answer in original post

Best Answer
2 REPLIES 2

‎01-31-2017 01:30

‎01-31-2017 01:30

Try restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give it a few tries as it doesn't always work.

 

If that doesn't fix it then there are some more suggestions here:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

Best Answer

‎01-31-2017 01:41

In response to SteveH

‎01-31-2017 01:41

Thanks Steve, that worked!! 🙂

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