Hello @Jhonnalyn
When was it charged last? Try charging it and make sure there is no residue/debris on the tracker or charger cable that could interfere with proper charging, plus you should make sure the tracker is properly aligned with the charging pins. Also check if the USB port or electricity outlet is working. Maybe the Versa just appears dead because the screen is black so try to restart your Versa: https://help.fitbit.com/articles/en_US/Help_article/1186.htm.
If that fails try changing the clock face through the Fitbit App. Open the Fitbit App, tap profile picture then scroll down and tap Versa then tap gallery. Try changing it to the original clock face or preferably one made by Fitbit.
If your Versa continues to not respond in any way I would suggest calling Fitbit Customer Service: https://myhelp.fitbit.com/s/support?language=en_US
🤞 I’m crossing my fingers that a few troubleshooting tips revives the averse. Please keep me posted
