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Fitbit & MyFitnessPal exercises not syncing.

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‎05-11-2017 14:47 - last edited on ‎05-13-2017 04:50 by Moderator Alum

‎05-11-2017 14:47 - last edited on ‎05-13-2017 04:50 by Moderator Alum

So I love the Fitbit app, but as far as I can tell MyFitnessPal has a better breakdown of nutrients in the food section (per gram etc). I enter my food in MyFitnessPal, and that syncs over to Fitbit app fine, but my exercise from FitBit doesn't sync into MyFitnessPal. This creates problems because my nutrient levels change with the amount of exercise I do. Anyone else run into this or know how to solve the problem?

 

Moderator Edit: Clarified Subject.

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‎05-13-2017 05:17

‎05-13-2017 05:17

Hello @Pswayze, thanks for joining us, it's great to have you on board! Smiley Happy

 

Thanks for letting me know about this situation. Our team is aware of it and it seems the issue has also been acknowledged by MyFinessPal as well. Please keep an eye on this thread where we will update once we have more information about this issue.

 

In the meantime, I would like to suggest you to restart the connection between Fitbit and MyFitnessPal and check if your exercises get to update correctly. Additionally, if there's anything else I can do for you, please keep me posted. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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