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Fitbit app - No data & screen goes blank

yesterday - last edited yesterday by Fitbit Moderator

yesterday - last edited yesterday by Fitbit Moderator

when I hit "steps or "calories" or any of the data I'm tracking in the app to see the total, or week, month etc, nothing shows up.  screen goes blank

 

Moderator edit - updated subject for clarity 

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4 REPLIES 4

yesterday

yesterday

Mine has been doing the same thing for about two weeks now 

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yesterday

In response to Kermit67

yesterday

Hi @ZV08 and @Kermit67 .  Do you use iPhones?  Many iPhone users are seeing this on their Fitbit apps.  Fitbit is aware.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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yesterday

In response to LZeeW

yesterday

Yes iPhone 

actually after posting this. I deleted the app, restarted the phone and redownloaded app. Now it works

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yesterday - last edited yesterday by Fitbit Moderator

In response to LZeeW

yesterday - last edited yesterday by Fitbit Moderator

Thanks for the info. I do use iPhone

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Thanks! I’ll give it a try

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Moderator edit - merged messages 

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