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Fitbit app - No data & screen goes blank

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‎05-04-2025 02:52 - last edited on ‎05-04-2025 09:14 by Fitbit Moderator

‎05-04-2025 02:52 - last edited on ‎05-04-2025 09:14 by Fitbit Moderator

when I hit "steps or "calories" or any of the data I'm tracking in the app to see the total, or week, month etc, nothing shows up.  screen goes blank

 

Moderator edit - updated subject for clarity 

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4 REPLIES 4

‎05-04-2025 04:18

‎05-04-2025 04:18

Mine has been doing the same thing for about two weeks now 

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‎05-04-2025 04:31

In response to Kermit67

‎05-04-2025 04:31

Hi @ZV08 and @Kermit67 .  Do you use iPhones?  Many iPhone users are seeing this on their Fitbit apps.  Fitbit is aware.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎05-04-2025 04:37

In response to LZeeW

‎05-04-2025 04:37

Yes iPhone 

actually after posting this. I deleted the app, restarted the phone and redownloaded app. Now it works

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‎05-04-2025 05:14 - last edited on ‎05-04-2025 07:04 by Fitbit Moderator

In response to LZeeW

‎05-04-2025 05:14 - last edited on ‎05-04-2025 07:04 by Fitbit Moderator

Thanks for the info. I do use iPhone

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Thanks! I’ll give it a try

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Moderator edit - merged messages 

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