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Fitbit app consuming a lot of battery.

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I forgot my watch today and my phone battery went down super fast.  I checked the battery usage and Fitbit was super high.  I offloaded the app and things went back to normal.  Is there a setting to change to help avoid offloading my app when my Fitbit isn’t near by.

 

Moderator Edit: Clarified Subject.

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If I left my tracker home I would enable Mobile Track in the Fitbit app.

 

Sorry @Vreeze your asking about one of the Fitbit apps not the Versa hardware. Which if the three types of phone operating systems does your phone use? 

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Iphone6s

Sent from Yahoo Mail on Android
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Hello @Vreeze, thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @Rich_Laue, thanks for all your help. Smiley Happy

 

@Vreeze, I appreciate you have taken the time to report this situation to us. Tell me, have you updated the Fitbit app recently? Did you experience this issue only one time or is it recurrent? If it was a one time only, I would like to suggest you the following:

 

  • Force-quit the app when you're not using it. To force-quit it, double tap the home button on your phone twice, then search through the apps that will appear and swipe up the Fitbit app. This way the app won't run in the background.
  • Turn off the Bluetooth on your phone if you forget your watch at home in case you won't be connected to another Bluetooth device. 

Now, as @Rich_Laue suggested, you can set up MobileTrack in the Fitbit app so the sensors on your phone can track your activity instead of your watch when you leave it at home. 

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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