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Fitbit app is stuck in Health Metrics

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‎05-13-2024 11:43 - last edited on ‎06-06-2024 14:08 by Fitbit Moderator

‎05-13-2024 11:43 - last edited on ‎06-06-2024 14:08 by Fitbit Moderator

My Inspire 3 Fitbit app (iPhone) is stuck in Health Metrics. I cannot get to my dashboard or anyother Fitbit screen on my phone. No problem on my computer. Thanks for any help you can offer.

 

Moderator Edit: Clarified subject

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‎06-06-2024 14:18

‎06-06-2024 14:18

Welcome to the community, @Kayaker123.

Thanks for sharing this information. While I'm glad all your details are displayed correctly on your computer, let's try some steps to get the Fitbit app working correctly again. Before anything else, I'd like to share with you that our team recently released a new update for the Fitbit app. With this in mind, please make sure it's installed on your phone. Then, force quit the Fitbit app, reboot your phone and open the Fitbit app to check your details.

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