07-13-2019
08:10
- last edited on
07-14-2019
12:55
by
LizzyFitbit
07-13-2019
08:10
- last edited on
07-14-2019
12:55
by
LizzyFitbit
I get a message every time I open app to tell me I can open Bluetooth for gps. I know I can, so do not want the message. Plus, if it’s on it literally sucks battery life far too quickly.
Also, I unchecked every box for notifications, but still get red dot & flashes for “Fitbit notification.” I don’t want notifications. What do I need to do? Thanks.
Moderator edit: updated subject for clarity
07-14-2019 12:54 - edited 12-17-2020 14:21
07-14-2019 12:54 - edited 12-17-2020 14:21
Hi @mfig, welcome on board. It's nice to see a new face around.
Thanks for sharing these details, and let me help you with this. About your first question, do you tap on any other option before getting the prompt to enable GPS? I'm asking this as this prompt usually just appears when going to the MobileRun screen in the Fitbit app. If you get that message when tapping another option, take a screenshot and attach it in your reply by following the steps from this post. I'd also recommend to try the following steps:
Regarding to your other inquiry, we've received reports of other users that keep seeing the red dot in the notifications tab, even though all the notifications have been seen. While there may not be a fix in the immediate future, our team will continue to monitor the situation, and keep our team informed of the impact to you and other users.
Keep me posted.
12-15-2020 03:47
12-15-2020 03:47
I just started having this problem and these recommendations did not fix the problem