Fitbit app log in, gray screen and missing data issues

[JonCaspell]

On my IOS Fitbit app this is all that displays. Clicking the grey icons shows it is synced but it won’t display the data correctly. I’ve logged out and back in, force restarted, deleted and reinstalled. No fix. Any suggestions?

Moderator Edit: Clarified subject

[AlisonPea]

exact same here....following

[ldegroot5246]

Same for me. I have tried reinstalling the app, reconnecting as a new device & nothing.

[Kwilts]

It appears that the iPhone app last synced with my Charge 4 July 4th and hasn't synced data since.  I can get my data off the web site. 

[KP0404_Fit]

I have the same issue,  my iPhone app is wonky. I have sleep cycle but nothing else. No profile pic. Blank circles. It’s the weirdest thing. I’ve deleted and restarted and unplugged everything to no avail. 

My actual watch is fine.

[redslove8501]

same here and I can't even sign back into the app once I reinstalled it.  Says fitbit isn't available right now. 

[georgial95]

I am having the exact same problems. Have tried restarting phone, disconnecting watch & deleting the app but nothing has worked for me.
Is the app just down at the moment? Would love some answers.

[Keizer11]

The app on my phone will not let me sign into my account anymore so I made a new one with my school email but now it is saying fitbit.com is unavailable. I do not understand what is going on, I just bought the sense and want to use it. 

[Groovymom62]

I am having the same issue. What’s going on?

I also can’t contact support. 

[JBaumeistet]

Same here!

[Julienz60]

My Alta HR is working in background but the Today display- steps, calories, km and active minutes - are all blank on display on phone. Any tips to fix? 

[SarahSpain]

Thanks! Good to know 🙂

[SunsetRunner]

Got this response on Twitter

Hi, @Ben_fundraiser. Sorry about this. We're aware of this issue and our site team is working to correct it. We apologize for the inconvenience and hope to have things back to normal very soon. Thanks for your patience.

[ddodge]

Same problem.

[nattwin]

same thing happening to me. 

 very frustrating! 

[lililuyi]

Having the same issue right now. Hope it gets fixed soon!

[SunsetRunner]

Me too, data and profile gone

[gabbycats]

Mine too

[NikNakCraggles]

Mine Is also the same and I'm in the middle of a charity 1 million step challenge,  I cannot lose my data!! Help please 

[Splashfart112]

So should i wait to link my new versa 3 to the app ?

[JenR99]

I was wondering if it was a system issue on their side.