Fitbit app log in, gray screen and missing data issues

[JonCaspell]

On my IOS Fitbit app this is all that displays. Clicking the grey icons shows it is synced but it won’t display the data correctly. I’ve logged out and back in, force restarted, deleted and reinstalled. No fix. Any suggestions?

Moderator Edit: Clarified subject

[TammyKinPA]

I guess I should have come here a little earlier.  As soon I added my first post everything came back on both phones (and the Kindle Fire that I forgot to mention the first time) and the apps that I had been trying to install on my Versa 2 for the last couple of hours have suddenly successfully installed. Problem discovered and resolved in the same day.  That's a refreshing change.  😄

[Mendlag]

Mine just came back on. Yay!!

[Turtle5KE]

My Sense stopped working 3hrs ago and I also got the error message you received.  For some reason my Sense just started working all of the sudden.  They may have fixed the problem!  Fingers crossed it rolls out to everyone soon

[Clove6060]

Mine has been working uninterrupted.

I just wish the banner would give us a little hint of what the issue is. In the past the type of issue was revealed.

[LizzyFitbit · Accepted solution]

Hi everyone.

Thanks for your continued feedback and efforts while working on this matter. I'm happy to let you know that this issue has been resolved. The Fitbit app should allow you to access your tiles and data correctly. I truly appreciate your patience, don't hesitate to visit our Help Forums to receive help from the Community.

Have a good day.

[Lis_w]

Me too!

Get Outlook for Android

[Vaultgirl87]

This doesn't answer anything. What is the fix?