Fitbit app not counting my steps.

[Heiked]

Fitbit app no longer tracks my steps. I am synced to a bellabeat

Moderator Edit: Clarified Subject.

[MarcoGFitbit · Accepted solution]

Hello @Heiked, thanks for joining the Fitbit Community, it's great to have you on board. 

Please remember that the Fitbit app will only sync with Fitbit trackers, unfortunately the Bellabeat is not a supported tracker. Now, if you have set up MobileTrack in the Fitbit app and it's not counting your steps my best recommendation would be removing MobileTrack and setting it up back. 

To do this, please follow these steps:

1. Go to the Fitbit app and tap on the Account button
2. Tap on MobileTrack.
3. Scroll down and select "Remove From Account"
4. Force-quit the app by double tapping the home button on your phone and swiping up the app.
5. Open the App again and tap on Account > Set up a new Device
6. Select MobileTrack and set it up once again.

I hope this can be helpful, give it a try and keep me posted in case you need anything else.