Fitbit app not synced

[Mom2Nadia]

This morning I checked my Fitbit app on my phone to see my sleep score, and the screen was blank. I tried turning off Wifi, shutting down Fitbit, turning off Bluetooth and then turning it back on. When I logged on my computer, I saw that it didn't sync last night. How do I get it synced so that I can use it again?

[GVF2015]

Yep I'm having major issues haven't been able to sync for the last 3 days on either phone or iPad. Have updated iOS to 14.1, uninstalled the Fitbit App, reinstalled, etc. and still nothing. I've been having issues for months on and off now but this is the worst it's ever been. I'm using a Charge 2, even made sure that was up to date and it is. Really hacked off as I can't sync, so it then isn't sending the info on to my health care providers and their benefits scheme. Totally unimpressed with Fitbit at the moment. 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Mom2Nadia. It's nice to see you again in our Community Forums, @GVF2015.

I am sorry to hear your Fitbit devices stopped syncing with the app. Thank you for trying to resolve this and providing the additional details. I understand how you are feeling and I am here to help. I recommend following the complete troubleshooting instructions from this help article: Why won't my Fitbit device sync?

@Mom2Nadia If you see a blank screen on your app, please uninstall and reinstall the app. 

Keep me posted on the outcome. I'll be around if you have any questions.