Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not getting notifications on Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

Text and emails notifications are not coming through. Only phone calls!

Updated my iPhone 11pro to iOS 14 as requested 

reinstalled app

Factory reset device and updated while doing so

turned on and off Bluetooth 

all phone and app setting are active for accepting notifications 

 

but still not getting them - they are showing if I swipe down on my device but the defeats the purpose if one doesn’t know they have come in. 

customer support has escalated ref number 38055115

 

 please please get this resolved!

 

 

Moderator edit: subject for clarity 

Best Answer
0 Votes
5 REPLIES 5

I'm having the same issue, I have tried everything listed in the forum. I recently switched from Android to iPhone it was working fine before the IOS 14 update.

Best Answer
0 Votes

Now my device isn’t recording but managed to let me know I have to take my hourly steps but not that a call was incoming. I restarted the device and nothing 

image.jpg

Best Answer
0 Votes
It’s finally working I had to reset my Fitbit 2 times and uninstall the app
3 times and it’s finally working
Best Answer
0 Votes

Tried that 3 days ago and nothing 😒

Best Answer
0 Votes

Customer service has not gotten back to me at all on this, my husband got me a apple watch 6 because of the poor response or lack there of 

Best Answer
0 Votes