10-16-2020 07:22 - last edited on 11-19-2020 19:08 by LiliyaFitbit
10-16-2020 07:22 - last edited on 11-19-2020 19:08 by LiliyaFitbit
Text and emails notifications are not coming through. Only phone calls!
Updated my iPhone 11pro to iOS 14 as requested
reinstalled app
Factory reset device and updated while doing so
turned on and off Bluetooth
all phone and app setting are active for accepting notifications
but still not getting them - they are showing if I swipe down on my device but the defeats the purpose if one doesn’t know they have come in.
customer support has escalated ref number 38055115
please please get this resolved!
Moderator edit: subject for clarity
10-16-2020 08:16
10-16-2020 08:16
I'm having the same issue, I have tried everything listed in the forum. I recently switched from Android to iPhone it was working fine before the IOS 14 update.
10-16-2020 13:02
10-16-2020 13:02
Now my device isn’t recording but managed to let me know I have to take my hourly steps but not that a call was incoming. I restarted the device and nothing
10-16-2020 13:13
10-16-2020 13:13
10-16-2020 13:15
10-16-2020 13:15
Tried that 3 days ago and nothing 😒
10-22-2020 19:57
10-22-2020 19:57
Customer service has not gotten back to me at all on this, my husband got me a apple watch 6 because of the poor response or lack there of