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Fitbit app not working

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‎04-06-2020 09:41

‎04-06-2020 09:41

I can’t click on any of my stats or the exercise/sleep bars etc. This started after I went for a cycle, I finished my exercise tracking and this started and I have rebooted the app but nothing is working. Can anyone help?

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1 REPLY 1

‎04-09-2020 19:13

‎04-09-2020 19:13

Welcome to the Fitbit Community, @Msalter7. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the details of the difficulty you're experiencing with the Fitbit app. Thank you for your efforts, I am here to help. I recommend trying to do the following: 

 

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app. 
  3. Reboot your phone.
  4. Open the Fitbit app, log back in and check if the issue persists. 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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