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Fitbit app not working

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‎04-19-2020 07:42

‎04-19-2020 07:42

Since March my Fitbit app will not open on my iPhone.  I have tried deleting and reinstalling the app, I have tried turning the phone off and then reinstalling the app too.   The app always just stops at the load screen which is white with the Fitbit logo.   Please help as I want to sync my charge 2 with my phone.   Thanks

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‎04-19-2020 10:03

‎04-19-2020 10:03

Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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‎04-19-2020 12:14

In response to Odyssey13

‎04-19-2020 12:14

I have an iPhone 6s and yes it is up to date with iOS 13.3. I believe

Sent from my iPhone
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