Fitbit app on Ipod touch is dark

[Frankblough]

When I go to open my Fitbit app on my iPod touch, the screen goes black, is there any way to reinstall this app? Thank you

[33connie]

My screen is black when I open my Fitbit app.  How to fix

[Frankblough · Accepted solution]

Mine was black but came back when I updated my operating system on my iPod touch.

[ekgomol]

What software version are you using?   I am using version 9.3.5 on the iPod touch and I am unable to sign in/update on this device. my iOS software is up to date (according to software update on the iPod.)

edited:  We did a back up and restored the iPod touch and all is working again.

[Frankblough]

My iPod touch is version 10.3.2, is your iPod touch the new generation? I had an older iPod touch that wouldn't update to a lot of the new software because it was updated as far as it could go. oops just saw that you were able to update it, that's good 🙂

[ekgomol]

Yeah..  Ours was bought in 11/2014.  She's due for an upgrade.