Fitbit app on iPhone crashing

[shorner202]

i have a iPhone 13 Pro fully updated and fitbit ver 3.76. When i try to start the app if flashes and goes away.

Moderator edit: updated subject for clarity. 

[RJD56]

I just got the 3.76 update this morning and get same thing.  App crashes immediately. I also restarted my phone but same results.  
iPhone 12 and @ 16.3.1

[Memb]

Same mine is also not working…

[Rodney_Allan]

Just checked my daughter has the same problem.

[CeliaJH]

Same here.

[TexasHealthNut]

I’ve got the same problem!  Iphone11…

tried everything!  App still won’t open!

Mine just came up! 

[Hambo443]

Same here 🙈

[TXChemist]

I ran into the same issue when I woke up this morning and tried to sync my sleep stats. I've rebooted the phone and reinstalled the app but nothing corrects the problem.  Someone posted a workaround where if you turn of bluetooth and go into airplane mode, the app will open but it crashes as soon as you try to sync.

[Clove6060]

Clear your cookies

same thing here worked fine after clearing cookies.

it’s the app. It just failed to load again. 

they’ll fix it. Be patient 

[ReadingTrash]

I can’t figure out how to leave a new reply (first time here) but given by how many people are now posting, it must be a bigger problem cuz mine is crashing as well with none of the fixed working

[janestes]

This is happening to me this morning, as well. I have tried every suggestion listed here. Nothing is working 

[Gbloom]

The Fitbit App is crashing on iOS version 16.1.2. I deleted the App, reinstalled it and also shut down the iPhone 14. Other steps to take? Anyone else experiencing this problem?

[sdennis999]

My fitbit application updated automatically in the background overnight and now crashes on launch 100% of the time.

I have tried force quitting the app and restarting my phone - same issue

I have tried uninstalling the app and restarting my phone - same issue

I have a case number of 48535772 from fitbit chat, but no updates received

[kellerlk]

me too - did all of those things you did - still not working!!

[ShawnSher]

Same thing here

app won’t stay open 

[Angelasmob]

Same thing - uninstalled and reinstalled - opened for about 30 seconds - now won't open at all!

[David4588]

Fitbit app will not boot after updating my Apple 13 phone to iOS 16.3.1. 

[nance3b]

Same. I’ve done all of the above, it starts to open then just blinks off. 

[Almostdone2]

Same here. Really need this data. Can’t even connect to message anyone at Fitbit 

[Malones]

Having the same problem!!!

[Cougarmom64]

If the app won’t stay open then how do you propose to update on iPhones?