07-05-2021 16:08
07-05-2021 16:08
I've been manually transcribing my calories burned per day from the FitBit app to a spreadsheet so I can track trends over time. Today when I went to update my spreadsheet, I noticed that none of the numbers from the FitBit app and my spreadsheet matched up - in fact, the numbers in the FitBit app appear to have all been adjusted to ~100 calories LESS than what they were previously reported to be. Why is this happening? Can I even trust the data storage at FitBit?
07-08-2021 15:18
07-08-2021 15:18
Welcome to the Fitbit Community, @jdr44.
Thanks for the details shared in your post. I understand how you are feeling about this situation. I was able to see that you have already contacted our Support team regarding this. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. For more information about calorie calculation, see How does my Fitbit device calculate calories burned?
See you around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-09-2021 08:31
07-09-2021 08:31
Hi There, Support pretty much sent me the same link that you did, which doesn't help answer my question at all. My question is not about how calories burned are calculated, but rather why already stored and catalogued data is all changing. For instance, if my calories burned for May 15 were initially calculated (and stored!) as 3,200 calories, why, when I look now, would it say differently, like 3,050 calories? I noticed all my historical data changed at some point in June.