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Fitbit app steps

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I tried everything to restore my steps on my app but nothing is working can anyone help please. Meaning I can no longer see how many steps I have for the day ok my app. I've tried going to the edit portion and selecting the circle but I no longer have the option for steps??? Any ideas
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It's great to see you around @Djs1818. Please confirm you have done the following to see your steps one more time:

 

1. Open the Fitbit app. 
2. Tap Edit in the top-left corner. 
3. Scroll to the bottom of the page. 
4. Check the circle next to the tile you would like to show. 
5. Tap Done when finished. 

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

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I am having the same issue today and have tried these steps with no luck. For some reason steps, stairs and the other information that is important has disappeared. Right now all I see is a calorie reading and when I go to edit I get an option to track excise and make a good plan. Nothing about the steps appears. Any ideas? This is becoming really frustrating
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I'm guessing that the reason why you're not seeing your tiles is due to the tracker was unpaired for some reason. In order to fix this, I'd recommend setting up your Fitbit as a new device by doing these steps:

 

  1. From the Fitbit app dashboard, tap the Account tab.
  2. Tap Set Up a Device.
  3. Choose your tracker and follow the onscreen instructions to continue.

Once the tracker is linked again, let me know if this time you see your tiles back.

 

 

Have a nice week! 

Maria | Community Moderator, Fitbit


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