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Fitbit app stopped registering my walks on October 1 2021

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‎10-01-2021 09:50

‎10-01-2021 09:50

The app registered my walks on September 30 but not today, October 1.  I have reinstalled my Versa in the app as well as reinstalling the app itself.  I have restarted both phone and watch and it still doesn't register.  Checking the online dashboard, it doesn't register today's walks either which leads me to believe my Versa isn't talking.  So I went to my bluetooth settings on my phone and forgot the device then repaired it.  Still nada.  Tips or a fix?

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4 REPLIES 4

‎10-01-2021 11:08

‎10-01-2021 11:08

The online dashboard does recognize steps and active minutes.  Just not walks in the exercise tile online or in the app.

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‎10-01-2021 12:30

In response to Mahdevah

‎10-01-2021 12:30

Seems like Fitbit doesn't care....very frustrating!!!!!!!

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‎10-01-2021 15:10

‎10-01-2021 15:10

It seems to be fixed now.  Doesn't register any morning activity but afternoon is working okay.

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‎10-02-2021 05:17

In response to Mahdevah

‎10-02-2021 05:17

Mine is working this morning...thank goodness

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