10-21-2019
14:32
- last edited on
10-22-2019
08:22
by
MarreFitbit
10-21-2019
14:32
- last edited on
10-22-2019
08:22
by
MarreFitbit
Hi, I just checked my fitbit app after a workout, and as usual around 5-6pm, I'm at my goal for calories burned in a day. However, I just clicked on the icon, and suddenly it's telling me that this is the ONLY time I've hit my goal in the last two weeks, that every other day I've been at least a thousand under. I check this stat often, and I know I hit it every day except Sundays, my rest day.
Will this fix itself? Do I just have to accept that my data for the last couple weeks is gone? Was there an update and it's telling me I haven't been burning what I thought I was for some reason and I'm about to gain several pounds on the scale? Very confusing! Thanks in advance for any help!
Moderator edit: word choice
Answered! Go to the Best Answer.
10-22-2019 15:37 - edited 05-03-2024 05:34
10-22-2019 15:37 - edited 05-03-2024 05:34
Hi there @trixi367, thanks for stopping by.
You can always rearrange your tiles by following the steps below:
I hope this helps, let me know if you need further assistance. 😉
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
10-22-2019 08:21
10-22-2019 08:21
Hi there @daphnerunning, welcome on board. Thanks for bringing this to my attention and for the details provided.
So that I may better assist you, could you please provide me with a screenshot of your calorie information?
While reading your post I was wondering if you recently changed your calorie goal? As you may know, when you change a goal, it won't retroactively apply to your previous days and stats. However, I've tested mine and it did change my previous goals, since this is not an expected behavior I have reported this to the team. We’re currently working to resolve it and hope to have a fix soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.
I'm looking forward to your reply, keep me posted.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
10-22-2019 15:29 - edited 10-22-2019 15:30
10-22-2019 15:29 - edited 10-22-2019 15:30
I am wondering why the Calories for today now shows as the main item on my app and not Steps. I want to see Steps.
10-22-2019 15:37 - edited 05-03-2024 05:34
10-22-2019 15:37 - edited 05-03-2024 05:34
Hi there @trixi367, thanks for stopping by.
You can always rearrange your tiles by following the steps below:
I hope this helps, let me know if you need further assistance. 😉
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...