help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-14-2019 20:54

‎07-14-2019 20:54

I agreed to the update but my dashboard never updated it is exactly the same as it was before. 

Best Answer
0 Votes
2 REPLIES 2

‎07-15-2019 07:46 - last edited on ‎01-23-2025 09:47 by Fitbit Moderator

‎07-15-2019 07:46 - last edited on ‎01-23-2025 09:47 by Fitbit Moderator

@Nancee58, welcome! It's good that the community is growing! 

Let me help you with your iOS Fitbit app dashboard. Do you mean the new app design? This is being slowly released to all our users so you may have updated the app but not have the new design yet. Rest assured you will get it. Still if you wish you can log out from the app, restart your phone and log back in to see if this helps. If it doesn't then please be patient while you get the new designed applied to your account.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎07-15-2019 18:05

In response to AlvaroFitbit

‎07-15-2019 18:05

Thank you taking the time to respond and explain about the new app/dashboard look.
I appreciate it.
Nancy Herman

Nancy Sent from my iPhone
Best Answer
0 Votes