02-01-2021 06:34 - last edited on 02-08-2021 12:59 by LiliyaFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-01-2021 06:34 - last edited on 02-08-2021 12:59 by LiliyaFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I installed FitBit version 3.37 on my iPhone XS. Now I have no functionality on the app except for “FitBit” on top and a light Gray bar on the bottom. Fortunately, I didn’t update my iPad from 3.36 and it works so I can write this report.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.

Accepted Solutions
02-05-2021 07:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
02-05-2021 07:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Finally got it back. I had to delete the app...one in Library too...and reinstall. Of course, I turned my phone off and on in between deleting and reinstalling. A pain, but it worked.

02-01-2021 07:09
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-01-2021 07:09
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Mine only sporadically displays my active minutes now. Clearly there are issues with the latest update and they need to fix it.
02-04-2021 17:18
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
02-04-2021 17:18
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Me too!!!!
02-05-2021 02:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-05-2021 02:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Me too, it’s terribly insufficient
02-05-2021 07:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-05-2021 07:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I check the app updates every day hoping they will push out a new update to fix this issue.
02-05-2021 07:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-05-2021 07:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
So frustrating!
02-05-2021 07:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
02-05-2021 07:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Finally got it back. I had to delete the app...one in Library too...and reinstall. Of course, I turned my phone off and on in between deleting and reinstalling. A pain, but it worked.

02-05-2021 16:01
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-05-2021 16:01
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Ilse

