Fitbit app voice cues changed

[char7724]

Discovered that the voice cue on the app has changed when tracking my exercise from a female voice to a robotic male voice. I hate it. Is there anyway to change it back? I had assumed it was related to my Siri settings but this is not the case as I haven't changed those settings.

[MarcoGFitbit]

Hello @char7724, thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. Thanks for taking the time to report this situation. At this moment I would like to suggest you to try to log out from the app, restart your phone and log back in. If you're still experiencing this situation, please let us know so we can check this further. 

Thanks for your patience and understanding, I'll be waiting to hear from you. 

[char7724]

Hi Marco G

I did as you said. Logged out of the app and restarted my phone. However, the robotic male voice is still there.

[westynz]

Hi I also have the same issue. Latest iOS (12.1). Has been like this for a while...

[MarcoGFitbit]

Hello @westynz, thanks for joining the Fitbit Community, it's great to have you on board. Thanks for taking the time to reply @char7724, I hope you're doing well. 

I appreciate you have tried the troubleshooting steps mentioned earlier. I have forwarded this information to our team so they can take a better look at this situation. Once I have more information to share with you, I'll make sure to update this thread accordingly.

Thanks for your patience and understanding, I hope you have a great day.