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Fitbit app will not open.

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‎09-17-2019 21:12

‎09-17-2019 21:12

I have tried your suggestions and the app still will not open. Afraid to uninstall and reinstall as several posts said it did not help anyway. I have iPhone 6s and have never had this happen before. Help!

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‎09-17-2019 21:15

‎09-17-2019 21:15

Hi @Kay812cat  Fitbit released an update. The new version is 3.7 and you might want to get that on your iPhone. Let us know how things go for you.

Stepping in the U.S.A. since September 2013. Android 14

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‎09-18-2019 06:03

In response to Odyssey13

‎09-18-2019 06:03

I was finally able to open app by updating but I don’t know if it was 3.6.1 or 3.7 version.

Sent from my iPhone
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‎09-18-2019 08:12

In response to Kay812cat

‎09-18-2019 08:12

@Kay812cat  it is the 3.6.1 version. I got it wrong. The main thing is you're able to get the app to stay open. Thanks for the update.

Stepping in the U.S.A. since September 2013. Android 14

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