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Fitbit app will not re-download on iPhone 6plus

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‎04-06-2016 18:27

‎04-06-2016 18:27

I just bought a surge, and the app was deleted for a while. I have tried to re Download he app with no success. It acts like it is going to download then just stops! Help!!
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‎04-07-2016 04:24

‎04-07-2016 04:24

Welcome to the Community @Asmith7187. If the Fitbit is not updating successfully, I recommend checking if you have enough storage. You can also try to reboot your phone.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-07-2016 06:59

In response to AlejandraFitbit

‎04-07-2016 06:59

I finally decided to just hit the button 100 times and one of them worked 😆 lol. I guess persistence worked!

Sent from my iPhone
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‎04-07-2016 07:10

In response to Asmith7187

‎04-07-2016 07:10

@Asmith7187 Woman Very Happy I am glad to hear that you have the Fitbit now on your phone. If you need anything else do not hesitate in posting it.

 

Happy stepping! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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