Fitbit app will not set up new device

[Jcobbdawg]

Updated to the new iOS 11 and Blaze will not sync with app. I tried resetting Blaze and app with no luck. I deleted device from app and tried to set up as new device and now I can’t get past the Terms & Policies screen. The “I agree” button will not let me pass by. 

[PapaSmurf62]

Yes. I have the same problem this morning. Fitbit app has upgraded overnight. It started saying it was clearing things up a bit. It did. No steps. No sync. Lost data?

has anyone found a way forward?

[Gissel17]

I’m having the same problem. It’s so frustrating.

[PapaSmurf62]

After deleting the ap, then reloading the ap from the Fitbit website link, then restarting by Fitbit blaze, they started to sync. It seems to be working ok now

[Gissel17]

Where can I find the link on the website. It just takes me back to the App Store.

Sent from my iPhone

[PapaSmurf62]

I deleted the ap from my iPad, the used the link to the ap store, and downloaded the Fitbit ap, which seemed to work ok.

When I had tried before, to find the Fitbit ap directly from the Ap Store, it didn’t work.

Sometimes I hate technology !!

Regards

Sent from my iPad

[Rich_Laue]

The agreeing to terms is a known issue, see https://community.fitbit.com/t5/iOS%20App/subject/td-p/2203207/

@PapaSmurf62 the link is fitbit.com/setup