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Fitbit app won't update

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‎08-20-2025 14:08

‎08-20-2025 14:08

The battery on my Sense 2 keeps dying very quickly. I shut it off and turned to back on. Same thing. I noticed that the app had an update available, so I tried that. It didn't update and gave me an error. What should I do? Thanks

 

I have an iPhone 16 running iOS 18.6.2

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‎08-20-2025 14:09

‎08-20-2025 14:09

Sorry, running 18.6.1

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‎08-21-2025 07:36

In response to deb5k1ds

‎08-21-2025 07:36

Hi @deb5k1ds and welcome to the forums. 

Thank you for your message. I'm sorry to hear that you are experiencing troubles while updating your Fitbit app. 

Could you please confirm if you tried the steps shown in the following help article? How do I update the Fitbit app?

Please also confirm, in the App Store or Google Play Store, which Fitbit app version is running on your phone. 

 

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