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Fitbit charge 2 sleep

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‎04-06-2017 10:11

‎04-06-2017 10:11

The new bit for tracking sleep (REM, light, deep etc) is just saying new stage on my Fitbit app. Any ideas why this part isn't working? Thanks

Emma

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‎04-08-2017 05:32

‎04-08-2017 05:32

Hello @Emwatt, thanks for joining us, it's great to have you on board! Smiley Happy

 

Would it be possible for you to send me a screenshot of the message you received and one form the sleep screen? That will be very helpful for me to check this for you and investigate the situation further. 

 

Thanks for your patience and understanding, I'll be waiting for your reply! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎04-08-2017 10:16

In response to MarcoGFitbit

‎04-08-2017 10:16

I will send shortly thanks

Sent from my iPhone
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