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Fitbit charge 3

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‎05-22-2020 23:14

‎05-22-2020 23:14

Since changing my phone my Fitbit won’t sync, have disconnected Bluetooth, put back on. Deleted device from app to try and reinstall but can’t find device. Deleted app app and reinstalled, still nothing!!!!!

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‎05-23-2020 00:33

‎05-23-2020 00:33

Hi, and welcome to the Community!

 

Do you still have your old phone? If so, make sure it doesn’t still have a connection to the tracker in its bluetooth settings as this could be blocking connection to your new phone.

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‎05-23-2020 00:33

‎05-23-2020 00:33

Hi, and welcome to the Community!

 

Do you still have your old phone? If so, make sure it doesn’t still have a connection to the tracker in its bluetooth settings as this could be blocking connection to your new phone.

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‎05-23-2020 02:13

In response to SteveH

‎05-23-2020 02:13

Aw that’s it. Thank you

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