Fitbit counting steps while biking.

[Mirkatho]

When I go cycling with my husband for like 50km, his fitbit (Android) is counting more than 7000 steps, while my fitbit inkt counts 2400 steps. What can I do about it?

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Mirkatho, thanks for joining the Fitbit Community, it's great to have you on board. 

Thanks for bringing this to my attention. Tell me, which tracker are you currently using? Are you concerned because the tracker is counting steps or because the tracker is not counting enough steps? 

Usually, steps are not tracked during a biking activity but please note that on bumpy trails it's possible that your device will register steps but these should be negligible in your overall stats. If you have a device with multisport mode, make sure you choose the Bike exercise before starting your workout. If you're relying on SmartTrack to automatically detect your bike ride, make sure the Outdoor Bike exercise is on. (In the app, tap the exercise title and then tap the gear icon in the top right.) If your device doesn't offer multisport mode or SmartTrack, we recommend logging your bike ride manually to get the best calorie burn estimation. For more information see How do I track my exercise and activities with Fitbit?

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

[Mirkatho]

Hello,

I have a fitbit Altra HR. And my device automatically detects my sporting. But the difference is in counting steps. If I do a bikeride with my husband with the same Altra HR, his device counts for exampel 8000 steps over 45 kilometers biking and mine counts 2000 steps. I don’t know why.

Kind regard,
Miranda v.d. Tholen