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Fitbit device continuously drop off the Bluetooth

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‎09-03-2024 06:15 - last edited on ‎09-27-2024 09:50 by Fitbit Moderator

‎09-03-2024 06:15 - last edited on ‎09-27-2024 09:50 by Fitbit Moderator

Why would the Fitbit continuously drop off the blue tooth?
Sent from my iPhone

Moderator Edit: Clarified subject

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1 REPLY 1

‎09-27-2024 10:20

‎09-27-2024 10:20

Hi there, @Claudjac.

While that's odd, may I know if this happens when trying to sync? Or is it when using a specific feature (notifications, GPS, etc)? Do you get an error message on the Fitbit app? What is the model of your Fitbit device? And, do you have more than one Fitbit device nearby?

In the meantime, let me recommend this help article which describes some factors that prevent your device from syncing, as well as some troubleshooting tips.

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